Minimum qualifications:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 5 years of experience with two or more of the following: Web Technology, Data or Big Data, Systems Administration, Machine Learning, Networking, Kubernetes, Oracle, and SAP.
• 5 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• Experience owning a full life-cycle of technical projects including design, development, maintenance, and implementing improvements.
• Experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.

Preferred qualifications:

• 4 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements.
• Experience with cloud computing (i.e., certifications, internships, coursework, etc.).
• Experience developing backend applications or shell scripts.
• Excellent communication and collaboration skills, working effectively to discuss prioritization between organizations.