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Campaign Operations Manager

Epic Games

Epic Games

Operations
Cary, NC, USA
Posted on Wednesday, April 10, 2024

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

MARKETING

What We Do

We deliver the most innovative gaming experiences possible to players across the world. Whether through community outreach, world-class events, or partnership integrations, the Epic Games Publishing and Marketing teams seek to surprise players with new experiences every time they drop in to play.

What You'll Do

Epic Games is looking for a Campaign Operations Manager to join our team. You’ll collaborate with business and discipline stakeholders to facilitate the build, monitoring, and automations of key marketing campaigns across the Epic ecosystem. The ideal candidate is passionate about process, documentation, workflow improvements, marketing tech and operational efficiencies. This candidate can support the various initiatives happening at once.

In this role, you will

  • Develop & manage intake process for campaign ingestion; collaborate with stakeholders to establish timelines, priorities and workback schedules
  • Lead team meetings & utilize project management software for task management. Ensure on-time delivery of projects and regularly communicate status updates
  • Aid in capacity planning efforts to predict upcoming bandwidth constraints, scheduling conflicts and staffing needs; consistently evaluate priority, urgency and impact for requests and facilitate alignment with team leadership and partner agencies on support strategies
  • Collaborate closely with partners to develop, optimize, and manage contracts
  • Oversee campaign data tracking and support the automation of this process
  • Manage all finance related tasks, eg; invoice tracking and approval, finance reconciliation, fielding ad-hoc requests
  • Update, organize, and maintain team documentation, ensuring all information is current and reflects the needs of the team

What we're looking for

  • 2-4 years proven experience in an Operations focused role, with knowledge of process improvement, change management & capacity planning
  • Experience working across functional groups (eg. legal, finance, procurement, strategists, vendors & product owners)
  • Experience managing and developing teams
  • Deep comfort in leading through influence
  • Project and or Program management expertise (e.g. Six Sigma, PMP etc.)
  • A passion for games and/or 3D software and technology

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.