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User Experience Data Researcher

Epic Games

Epic Games

Design
Cary, NC, USA
Posted on Sunday, June 9, 2024

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

ANALYTICS

What We Do

Our Data & Analytics teams build powerful stories and visuals that inform the games we make, the technology we develop, and business decisions that drive Epic.

What You'll Do

Epic Games is looking for a data analyst to join our UX Data Research team. In this role you will support all of Epic Game’s products by collecting and analyzing player feedback so it can be used by our various teams to make our games and products better! The primary duties of this role surround surveys (both email and in-game), data analysis, data visualization, and being an advocate for our players!

In this role, you will

  • Create and maintain various surveys. Maintain and report on live dashboards. Visualize data from complex data sets to surface player feedback and behaviors
  • Become skilled and familiar with the various databases at Epic Games so you can successfully target surveys to the right players, pull results, and find trends in player behavior
  • Analyze and interpret data sets from surveys and player behaviors to identify patterns, trends, and valuable insights
  • Write detailed reports that draw clear and accurate conclusions from our data and provide educated suggestions where appropriate
  • Organize tasks and manage an ever growing and changing priority stack
  • Advocate for our players in various channels and meetings, elevating their feedback to relevant stakeholders
  • Monitor data quality, surfacing gaps, errors, or inconsistencies quickly and working with appropriate teams to address data needs

What we're looking for

  • Previous experience as a data or reporting analyst
  • Skilled in SQL and comfortable using a variety of flavors
  • Strong data visualization skills, preferably with Tableau and creating dashboards
  • Advanced usage of Microsoft Excel and Google Sheets
  • Experience writing and editing docs and slides to present data
  • Strong written and verbal communication skills
  • Passion for video games and a desire to make games better
  • Preference to applicants who have worked with survey data previously

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.