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Senior Director, Total Rewards



Sales & Business Development
New York, NY, USA
Posted on Friday, February 9, 2024

About the role:

As Forter’s Total Rewards Leader, you will play a critical role in designing, implementing, and managing the organization's total rewards strategy to attract, retain, and motivate talent. This leadership position requires a comprehensive understanding of compensation, benefits, and other elements of total rewards, as well as the ability to align these programs with the overall business strategy. The Total Rewards Leader will collaborate with key stakeholders, including HR, executive leadership, and external consultants, to ensure the organization's total rewards programs are competitive, effective, and aligned with industry best practices.

What you’ll be doing:

  • Develop and articulate a comprehensive total rewards strategy that aligns with the organization's business objectives and talent management goals.
  • Lead the design, implementation, and administration of the organization's compensation programs.
  • Conduct regular compensation benchmarking to ensure that salary structures, bonuses, and other incentives are competitive in the market.
  • Collaborate with HR and executive leadership to ensure pay equity and fairness across the organization.
  • Working with brokers, oversee the design, communication, and administration of employee benefit programs, including health, wellness, retirement, and other perks.
  • Monitor industry trends and regulatory changes to ensure the organization's benefits packages are up-to-date and compliant.
  • Develop and manage employee recognition and rewards programs to foster a positive and motivating work environment.
  • Implement performance-based incentive programs that align with organizational goals.
  • Utilize data analytics to assess the effectiveness of total rewards programs and make data-driven recommendations for improvements.
  • Develop and deliver communication strategies to effectively educate employees about total rewards programs.
  • Provide guidance and support to HR and management in communicating total rewards information to employees.
  • Manage relationships with external vendors and consultants, including benefits providers and compensation survey firms.
  • Working with External Vendor, prepare and own all executive compensation materials.

What you’ll need:

  • Bachelor's degree in Human Resources, Business Administration, or a related field (Master’s degree or relevant certifications are a plus).
  • 12-15 years minimum experience in total rewards, compensation, and benefits management.
  • Strong understanding of market trends, industry benchmarks, and regulatory requirements.
  • Excellent analytical, problem-solving, communication and presentation skills.
  • At least 5 years in leadership role with the ability to collaborate with cross-functional teams.
  • High level of integrity and discretion when dealing with sensitive employee information.
  • Familiarity with HRIS (Human Resources Information Systems) and data analytics tools.
  • Experience presenting to BOD on Compensation Related Matters

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.


  • Competitive salary
  • Stock options
  • Matching 401K Plan
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Home office allowance
  • Generous PTO policy
  • Half day Fridays
Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $199,000 - $250,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.