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Recruitment and HR Operations Coordinator



People & HR, Operations
New York, NY, USA
Posted on Thursday, July 4, 2024

About the role:

We are looking for an enthusiastic Recruitment and HR Operations Coordinator to help streamline efficiencies for multiple Recruitment and HR team functions, including recruitment coordination and interview scheduling, HR Systems processing, employee onboarding, data auditing, and more. This is a hybrid role with 1-2 days weekly in the New York office.

What you’ll be doing:

  • Recruiting Coordination
    • Schedule all interviews for the Global Recruitment team.
    • Maintain and develop an exceptional candidate experience for all candidates who go through our interview process.
    • Build and update interview plans and scorecards for all global roles in Greenhouse, ensuring equity across our hiring process.
    • Update and improve templates used by the Global Recruitment team for candidate communication, offer letters, and more.
  • HR Systems + Processes
    • Responsible for managing full onboarding / offboarding + existing employee data change process on all HR systems for Forter.
      • Managing background check process for all new hires
      • I-9 verification process management
    • Partner closely with HR Ops, Recruiting, People Business Partners, Finance, Legal, and other teams as needed for HR related projects.
    • Owner of employment verifications process.
    • Support with ad-hoc people operations projects, as needed.
  • Auditing
    • Quarterly audits for new hire employee handbook acknowledgment and new hire training completion + launching the training in the backend for annual renewal for existing employees.
  • Immigration + Internal Mobility
    • Support immigration processing and immigration related operations related to onboarding (if we have H-1B transfers or for intra-company transfers / relocations, etc).
    • Support internal mobility process partnering with people partners on the recruitment and operations side.

What you’ll need:

  • Prior experience in Recruitment Coordination, HR Operations, and/or similar function is preferred.
  • Experience with Greenhouse or other applicant tracking system is preferred.
  • Proficiency with Microsoft Excel and/or Google Sheets.
  • High level of discretion in handling confidential information.
  • Ability to work both independently and as part of a wider team.
  • Good written and verbal communication skills.
  • Time-management skills combined with attention to detail.
  • Passion for excellent service; continually learning new skills and concepts; participation in Forter internal learning opportunities.
  • Team-oriented and collaborative approach.
  • Positive attitude with an inquisitive approach.

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.


  • Competitive salary
  • Restricted Stock Units (RSUs)
  • Matching 401K Plan
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Home office allowance
  • Generous PTO policy
  • Half day Fridays
Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Base Salary Range: $50,000.00 - $65,000.00
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.