About the role:

We are looking for a Senior Product Designer who thinks in systems, not just screens. You’ll play a key role in shaping the future of our AI-driven trust platform, crafting intuitive experiences and interfaces for complex challenges in the B2B SaaS Enterprise space.

Our Mission:

Our data is our foundation. We are designing our Experience to be our defining advantage.

We believe that cohesive, beautiful, and purposefully designed experiences are what set us apart. We are on a mission to ensure that every touchpoint delivers a great experience, empowering businesses to manage their fraud and customer journeys with trust and confidence.

What you'll be doing:

• Crafting complex features, data visualisations and AI capabilities for our next-gen platform that not only look great but drive real value and operational efficiency for our merchants.
• Contributing to the growth and scalability of our internal design system (ShadCN based), ensuring consistency between design and engineering.
• Partnering closely with Merchants, Product, Engineering and GTM to define solutions.
• Accelerating our design-to-build workflow by utilising GenAI tools such as Claude-Code, Codex, and Lovable.
• Collaborating across our global teams to align on a shared product vision.

What you'll need:

• Experience designing complex B2B SaaS products - you've worked on dashboard-heavy, data-rich enterprise platforms where you've made thousands of data points feel simple and actionable.
• Systems thinking - you understand how design decisions ripple through a product. You know that changing one component here impacts the experience there, and you proactively consider those downstream effects.
• Design systems experience - you've contributed to, maintained, or built design systems. You understand design tokens, component architecture, and how design translates into scalable code. You've worked directly with developers to ensure consistency between design and implementation.
• Comfortable with ambiguity - you thrive when requirements are unclear. Instead of waiting for perfect briefs, you ask smart questions, collaborate with product and engineering to define the problem, and take action with incomplete information.
• Full design lifecycle ownership - you've taken problems through to shipped, precision-crafted solutions using data and evidence, not just intuition.
• Proactive and pragmatic - you find ways to improve processes without waiting for permission. You're flexible in your approach, not married to specific methodologies or frameworks.

It’d be really cool if you also have:

• Hands-on design systems work - you've built a design system from scratch, not just consumed one.
• B2B go-to-market understanding - you know how design fits within sales cycles, RFPs, customer success, and feedback loops.

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, 2024)
• Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
• Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.