Enterprise Account Executive
Sales & Business Development
Shanghai, China
About the role:
This is an exciting time for Forter as we have seen great success in the market and are building a team to support our growth in China. We are looking for a talented and self-driven Enterprise Account Executive who thrives in a dynamic, complex sales cycle environment. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives across China's eCommerce and payments ecosystem.
What you'll be doing:
- Work closely with a named list of enterprise prospect accounts, using a consultative approach to identify pain points that Forter's Identity Intelligence platform can solve
- Actively understand each customer's technology footprint, strategic growth plans, business drivers, technology strategy, and competitive landscape
- Drive business development, forecast accurately, and achieve strategic goals by leading customers through the full sales cycle — from prospecting through close
- Collaborate with internal teams and Pre-sales Solutions Consultants to create customized presentations and tailored ROI models
- Identify and build relationships with economic champions and buyers within major accounts, positioning Forter's value proposition to the right business and technical stakeholders
- Apply structured sales methodologies (e.g., MEDDIC/MEDDPIC, Challenger Sale, or Command of the Message) to qualify, advance, and close enterprise deals
- Provide field analysis and feedback to help shape sales collateral and longer-term expansion planning
- Represent Forter at industry events and sales meetings with key eCommerce and payments players across China
What you'll need:
- 6–8+ years as a top quota-carrying direct sales executive, with a proven track record of outperforming targets — with 3+ years specifically in payments, fraud prevention, identity, or adjacent fintech SaaS
- Demonstrated success selling innovative enterprise SaaS solutions, particularly within the FinTech and payments ecosystem
- Strong network and proven track record of enterprise sales within top eCommerce and online business companies in China is a strong plus.
- Bilingual fluency in Mandarin Chinese and English — written and verbal — with the ability to engage confidently at all organisational levels
- Deep understanding of the online payments industry, including credit card issuing/acquiring and the broader payments ecosystem
- Proficiency with a recognised sales methodology (MEDDIC, MEDDPIC, Challenger Sale, Command of the Message, or equivalent)
- Strong ability to build relationships through prospecting, leveraging industry contacts, and developing and closing new business
- Exceptional professional presence, with outstanding presentation, communication, and negotiation skills
- Experience in a fast-paced startup or scale-up environment, with the ability to thrive amid rapid change
- Ability to travel within China and internationally as required
About Us:
Commerce is evolving faster than the systems built to support it. Agentic AI is redrawing how people buy. Customer expectations have a new ceiling. And bad actors are evolving alongside every advancement.
Forter was built to meet this moment — and stay ahead of it.
We are a human-first, AI-built company. Our technology analyzes patterns across a network of over 2 billion shoppers, delivering identity intelligence across the entire commerce journey — from sign-up to checkout to returns — that protects revenue and unlocks great customer experiences simultaneously. With Forter, businesses know who to trust, whether it’s humans or the agents shopping for them. The result: zero friction for the customers who matter. No revenue left behind.
The world's most trusted brands — Nordstrom, Instacart, Priceline, Adobe, ASOS, and eBay among them — rely on Forter to get this right. Since 2013, we've raised $525M from investors including Tiger Global, Bessemer, Sequoia Capital, and Salesforce Ventures, and today we power commerce decisions for nearly 1 million businesses globally. We're more than fraud, payments and orchestration – we make trust a competitive advantage.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, 2024, 2025)
- Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and 2025)
- Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
Life as a Forterian:
Forterians are, genuinely, some of the best people you'll work with. Smart, curious, and deeply good humans who care about the work and each other. That's not an accident — it's something we've been intentional about since day one, and it's the thing people mention most when they talk about why they stay. When you're surrounded by people like this, doing work that actually matters, it changes what a job can feel like.
Forter was built on a simple but powerful conviction: when AI does its job, humans can do theirs better. That philosophy shapes our products and shapes how we work. AI is core to our workflows — not as a shortcut, but as a force multiplier that gives Forterians the space to focus their energy where human judgment is irreplaceable.
We're a global team of 500+ people, with regional headquarters in New York, Tel Aviv, London, and Singapore, and employee presence across the US, Canada, Germany, France, Japan, China, and Australia. Our teams are cross-functional by design, and the work you do here is visible, consequential, and connected to the outcomes that matter.
You'll have real ownership here and proximity to decisions. And we back that with investment in your growth — RSU offerings, L&D programs built around AI tools, and a culture of recognition rooted in our 4.5 day weeks (aka Forter’s Appreciation Fridays and Sundays). From team outings to local cultural celebrations, we mark the moments that matter — wherever you are in the world. We don't want Forter to be just another job. We want it to be the place you build.
If you're ready to work on a problem that sits at the intersection of AI, commerce, and human trust, this is it.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.