Who we are

Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.

Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at kentik.com and follow us at @kentikinc.

Kentik is looking for a highly motivated Field Engineering leader for the Enterprise Americas region to support our rapidly growing customer base and to help bring the Kentik solution to market. This is an excellent opportunity to lead one of Kentik’s most important technical teams consisting of both pre and post sales engineers. This candidate will work with some of the best and brightest engineers in the industry, and develop their skills within one of the most innovative companies in the networking space. Field Engineers at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our prospect and existing customers.

If you have a proven track record of leading high performing engineering teams in a fast-growth revenue-driven organization, this is a great opportunity and we want to talk to you. The ideal candidate not only has a strong technical background with a focus in the enterprise market space, but also has a proven ability to execute and help drive both technical and commercial go to market strategies in a fast-paced results-oriented environment.

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 7+ years of relevant technical / commercial experience
• 3+ years in a people leadership role
• Strong verbal, written, and presentation communication skills
• Must be able to clearly, concisely, and effectively articulate both commercial and complex technical topics and ideas with prospect and existing customers ranging from staff-level engineers to senior executives
• Strong demonstrable understanding of network and application protocols (e.g. Netflow, BGP, SNMP, DNS, HTTP, TCP/IP, etc.) and their use for infrastructure design and operations
• Comprehensive knowledge and awareness of industry competition, solutions, technologies, and product offerings
• Ability to travel as needed to interact with internal and external business and technical champions and leaders
• Technical curiosity; the drive to constantly ask “how” or “why” and the relentless pursuit of new knowledge, best practices, and ways to iterate or improve

Nice to haves:

• Experience working in a SaaS environment
• Experience working in a pre-IPO startup environment
• BS/BA in a relevant field
• Direct experience operating or managing a production network in an enterprise environment
• Direct experience with one or more network observability suites (e.g. Kentik, Arbor/Netscout, SolarWinds, ManageEngine, Splunk, Nagios, Dynatrace, Catchpoint, etc.)
• Experience with vendor management, negotiation, and/or procurement processes from the buying or selling perspective (or both)
• Experience working in an organization with a strong channel/partner sales motion

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The base salary range for this position is: $147,000 - $192,500, with an expected overall targeted earnings (OTE) range of: $210,000 - $275,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.