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Onboarding Analyst



Multiple locations
Posted on Thursday, October 19, 2023

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

⭐️ WE SEE OPPORTUNITIES where others see problems

⭐️ WE SEE CLOSE where others see distance

⭐️ WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender, race, sexual orientation, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡

Check out how it will impact our ecosystem:

We are looking for an experienced Integrations Onboarding Analyst to join our Integrations team to help new merchants interconnect their systems with our platforms. Integrations Onboarding Analyst responsibilities include providing technical support about how our integrations work to merchants and leading projects regarding complex integrations. We'd like to meet you if you have a technical background in web services and API integrations.

As part of Rappi, you will be responsible for:

  • Lead projects regarding Inventory, Payments, and Order management integrations.
  • Level 3 technical support to external partners.
  • Metrics analysis for operational and technical performance improvements.
  • Basic presales support to internal stakeholders.
  • Relationship management with clients (C-level, management and technical level)
  • Incident management
  • Proven work experience facing customer relationship roles.

Good and now, what are the requirements for me to be part of this neon universe?

  • Hands-on experience with API integrations and other web services applications.
  • Postman and Swagger basic knowledge.
  • Solid communication skills (verbal and written)
  • Spanish speaking is mandatory. Must have good English speaking skills. Opt.Portuguese.
  • Good SQL knowledge (data warehouse experience is a plus)
  • Basic IT networking knowledge.
  • Basic SFTP SSH API concepts.
  • Postman knowledge.
  • Python knowledge is a plus.
  • BSc degree in Systems, Software, Telecommunications, ICT, and similar

Worker type:



Rappi Technology Colombia

For more information check our website and check our reviews on Glassdoor

We are waiting for you with great anxiety and sparkle in our eyes to deliver magic together! #Rappi 🧡