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Groceries Operations Lead



Multiple locations
Posted on Thursday, January 18, 2024

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

⭐️ WE SEE OPPORTUNITIES where others see problems

⭐️ WE SEE CLOSE where others see distance

⭐️ WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender, race, sexual orientation, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡

Check out how it will impact our ecosystem:

As a Groceries Operations Lead at Rappi, you will be at the forefront of our grocery division, orchestrating a seamless integration between our local and global operations and product teams. This pivotal role focuses on optimizing our scheduled demand systems in retail and enhancing picker decision processes. We are seeking a visionary leader who will be instrumental in advancing our operational KPIs, including reducing cancellations, minimizing order times, improving defect rates, and maximizing cost efficiency.

As part of Rappi, you will be responsible for:

  • Strategically steer the coordination between local and global teams, ensuring the alignment of operations with product development for retail demand systems.
  • Oversee shopper operations, fostering robust collaboration between local teams and financial departments.
  • Champion projects aimed at elevating key performance metrics, driving initiatives that significantly reduce cancellations, optimize order times, and enhance overall operational quality.
  • Actively engage with diverse company stakeholders, ensuring cohesive efforts and streamlined operations.
  • Employ data-driven approaches for strategic decision-making and operational advancements.

Good and now, what are the requirements for me to be part of this neon universe?

  • Bachelor’s degree in Engineering or a related field.
  • At least 5 years of experience in operations, preferably in a retail or similar environment.
  • Proficiency in SQL and a strong analytical mindset.
  • Fluent in English with good communication skills.
  • Demonstrated success in project management and leadership.
  • Ability to adapt to fast-paced and evolving work environments.
  • Analytically inclined, with a focus on data-driven decision making.
  • Results-oriented, with a commitment to achieving measurable outcomes.
  • Collaborative, with a proven ability to work effectively across teams and with various stakeholders.

Worker type:



Rappi Technology Colombia

For more information check our website and check our reviews on Glassdoor

We are waiting for you with great anxiety and sparkle in our eyes to deliver magic together! #Rappi 🧡