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Operations Analyst

Rappi

Rappi

IT, Operations
Buenos Aires, Argentina
Posted on Tuesday, January 23, 2024

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

⭐️ WE SEE OPPORTUNITIES where others see problems

⭐️ WE SEE CLOSE where others see distance

⭐️ WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender, race, sexual orientation, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡

Check out how it will impact our ecosystem:

The operations analyst is a key role for monitoring and solving live operational issues, and is also responsible for optimizing processes and generating efficient, scalable and customer-centric solutions, in order to secure the best experience for all our stakeholders

As part of Rappi, you will be responsible for:

  • Be responsible for optimizing Partner operations at Rappi

  • Take care of 360 experience for the whole business ecosystem (Users, RTs, Partners)

  • Ensure Key SLAs are consistently achieved

  • Proactively identify and propose solutions to operational issues

  • Create analyses to generate actionable insights

  • Work in partnership with our Commercial, Tech, and Data teams to solve problems

Good and now, what are the requirements for me to be part of this neon universe?

  • Undergraduate/first-level degree in Engineering or similar

  • A deep desire to work in a highly-dynamic and constantly-changing environment

  • Disruptive and critical thinking

  • Deep analytical skills

  • Ability to communicate ideas in a clear and structured way

  • Advanced Excel skills

  • SQL is a plus

  • Work experience in technology companies

Worker type:

Regular

Company:

Rappi Technology Argentina

For more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q

We are waiting for you with great anxiety and sparkle in our eyes to deliver magic together! #Rappi 🧡