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Front Office Executive

Ushur

Ushur

Administration
Bengaluru, Karnataka, India
Posted on Wednesday, September 27, 2023
Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer’s self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world’s most well known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully-automated and omni-channel experience to digitally transform customer journeys end-to-end.
Location: Bangalore
Work Mode: 5 Days Working from Office
Years of Experience - 1 - 3 Years
The Role
As the Front Office Receptionist, you will serve as the face of our organization, providing exceptional customer service and ensuring a smooth and welcoming experience for clients, visitors, and employees. Your primary responsibility will be to manage the front desk, handle inquiries, and assist with administrative tasks.
Front Office Executive Responsibilities
- Manage the reception area, ensuring it is tidy and presentable at all times.
Greet and welcome employees, guests and visitors with a warm and professional demeanor.
- Issue ID badges to contractors, Interns, visitors and maintain the log-books on a daily returnable basis
- Escort interview candidates, employees visitors to designated floors, provide guidance or any information as needed. Work closely with housekeeping and cater to F&B
- Guide incoming visitors who come with queries related to Hiring, facilities, HR, travel etc., provide appropriate contact information.
- Couriers - work closely with IT rep in arranging couriers of IT assets during on-boarding and off-boarding with record maintenance.
- Couriers – handling incoming and outgoing mail and packages of employees, maintaining log-book with airway bill receipts
- Meeting room arrangements during visitors – work closely with housekeeping and handling F&B, being highly presentable & timely.
- Provide ID card, access cards & biometrics to new hires
- Report any security, housekeeping, facilities concerns, incidents, or irregularities promptly
- Handle any other duties related to front office operations.
Admin Assistant Responsibilities
- Maintaining petty cash
- Processing day-to-day expense receipts, tracking invoices and managing vendor payments
- Handling employee gifting, maintaining and ordering stock
- Working with vendors for corporate gifting International travel documentation & printing
- Booking of accommodation, ground transport for Executives
Qualifications
- Bachelor’s degree in any; additional certification in office management is a plus
- Excellent written and verbal communication, strong organizational skills, and attention to detail
- Proven at least 1 year of experience as a receptionist or in a similar role
Preferred :
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)Strong organizational and multitasking abilities
- Professional appearance and attitude
- Ability to handle sensitive information with discretion
- Knowledge of office equipment (e.g., printers, fax machines)Ability to work independently and as part of a team
- Customer service-oriented mindset