Production Administration Assistant

Full Time

£25, 000 per annum

Location: Remote (must be UK based)

We are looking for a highly motivated and enthusiastic full-time Production Assistant. The ideal Production Assistant will be a self-starter, with the ability to work well under pressure, work independently with limited supervision and have solid problem-solving, judgment and decision-making skills. Are you ready to join the team?

As Production Assistant you will....

Responsibilities

The scope of work may include but is not limited to the following:

• To uphold each client booking through to its successful completion.
• Administer all client and supplier queries promptly to maintain daily operational throughput.
• Communicate effectively across all departments on internal topics, ensuring the Production team perform as part of a highly resourceful and effective organisation.
• Implement and monitor each booking, having a full understanding of each phase from quoting through to delivery.
• Continuous monitoring of all job deadlines to ensure these are met within good time, and forward plan to resolve any deliveries that may be in jeopardy.
• Approve assets to check they meet all client specifications.
• Respond to incoming client and freelancer queries regarding ongoing jobs, in a professional and helpful manner.
• Trouble-shoot queries from freelancers and suppliers regarding on-going jobs.
• Assist with the scheduling, manual assigning and monitoring of self-assignments ensuring all deadlines are met
• Administer complaints promptly and effectively
• Assist the Production Manager with ad-hoc tasks, not limited to:

o Updating departmental documentation

o Demonstrating and sharing knowledge and experience with the Production team.

o Participation in the updating and improvement of department processes and tools.

In order to be great at this job you’ll need:

• Positive customer service approach and attitude
• Proven communication and organisational skills
• Ability to think quickly, multi-task and keep calm under pressure
• Self-motivation and proven ability to work on own initiative
• Excellent IT skills including ability to learn new software/programs quickly
• Proficiency in Microsoft Word & Outlook
• Experience of Microsoft Access and Excel
• Flexible team player.

It will be even better if you have:

• A basic understanding of broadcast and/or digital video/ftp technology
• Experience with interactive meeting technology (Microsoft Teams)
• Experience collaborating with a multi-national team.

What Makes Verbit Unique?

Verbit’s 500+ individuals share a vision of making all video and audio content accessible to everyone. Verbit’s in-house, AI-based solutions take live and recorded audio and video to the next level with the support of 5,000 human professional transcribers. Our captioning, transcription, translation and audio description are trusted by more than 2,000 customers globally, including leading universities, corporations, legal agencies and media entities to make their content accessible, engaging and interactive!

Verbitizers are actively making the world more equitable for individuals with disabilities every day. After achieving the milestone of becoming a “unicorn company” and showcasing 6x revenue growth year over year, we are humbled and still fascinated by this ride. Verbit currently has a market cap of $2B, which is still growing. You too can join our journey toward accessibility and the reinvention of industry practices.

Do You Have Verbitzer DNA?

Verbitizers have the initiative to bring goals and dreams to fruition with a can-do attitude and the motivation of true go-getters.

We’re a group of:

• Tech-savvy individuals who are always open to more growth and learning opportunities
• Adaptable and flexible people who thrive in a fast-paced, startup environment
• Creative minds who rethink and question how to outperform past results
• Effective communicators who can promote and represent Verbit’s tech and brand

Verbit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.